{"id":702,"date":"2020-07-18T16:06:03","date_gmt":"2020-07-18T14:06:03","guid":{"rendered":"https:\/\/groupeeffica.com\/formations-ventes-de-services-aux-particuliers\/"},"modified":"2021-01-03T15:27:02","modified_gmt":"2021-01-03T14:27:02","slug":"sales-of-services-to-individuals-training","status":"publish","type":"page","link":"https:\/\/groupeeffica.com\/en\/sales-of-services-to-individuals-training\/","title":{"rendered":"Sales of Services to Individuals Training"},"content":{"rendered":"<div id='effica_header'  class='avia-section main_color avia-section-small avia-no-border-styling  av-parallax-section avia-bg-style-parallax  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first   av-minimum-height av-minimum-height-custom  container_wrap fullsize' style=' '  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color  avia-full-stretch' style = 'background-repeat: no-repeat; background-image: url(https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/effica-header-background-dark.jpg);background-attachment: scroll; background-position: center center; ' ><\/div><\/div><div class='container' style='height:400px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-702'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_fifth  flex_column_div av-zero-column-padding first  avia-builder-el-1  el_before_av_four_fifth  avia-builder-el-first  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><\/div><div class=\"flex_column av_four_fifth  flex_column_div av-zero-column-padding   avia-builder-el-2  el_after_av_one_fifth  avia-builder-el-last  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div class=\"page-header\">\n<div class=\"h2\" style=\"text-align: right;\"><em>Training<\/em><br \/>\nSALES OF SERVICES TO INDIVIDUALS&nbsp;<\/p>\n<hr \/>\n<p><span style=\"color: #ea961a;\">&nbsp;<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-702'><div class='entry-content-wrapper clearfix'><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding first  avia-builder-el-4  el_after_av_section  el_before_av_one_half  avia-builder-el-first  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock effica-page-header-image '   itemprop=\"text\" ><div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-251 size-full\" src=\"https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/vente-services-aux-particuliers.jpg\" alt=\"Vente de services aux particuliers\" width=\"1000\" height=\"368\" srcset=\"https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/vente-services-aux-particuliers.jpg 1000w, https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/vente-services-aux-particuliers-300x110.jpg 300w, https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/vente-services-aux-particuliers-768x283.jpg 768w, https:\/\/groupeeffica.com\/wp-content\/uploads\/2020\/07\/vente-services-aux-particuliers-705x259.jpg 705w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<\/div><\/section><\/div><\/p>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   avia-builder-el-6  el_after_av_one_half  el_before_av_one_full  \" style='border-radius:0px; '><\/div>\n<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-7  el_after_av_one_half  avia-builder-el-last  column-top-margin\" style='border-radius:0px; '><div  class=\"tabcontainer   sidebar_tab sidebar_tab_left border_tabs  avia-builder-el-8  avia-builder-el-no-sibling \" role=\"tablist\">\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div aria-controls=\"tab-id-1-content\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#tab-id-1\" class=\"tab active_tab\"  itemprop=\"headline\" >Planning and managing activities<\/div>\n<div id=\"tab-id-1-content\" class=\"tab_content active_tab_content\" aria-hidden=\"false\">\n<div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<p><strong><span class=\"blue\">Guide and train the participants to optimize the use of their time.<\/span><\/strong><\/p>\n<div class=\"answer_box\">\n<h3>Training Objectives<\/h3>\n<p>At the end of this training session, participants will be able to:<\/p>\n<ul>\n<li>Manage and prioritize their daily activities.<\/li>\n<li>Recognize which habits they should conserve, change or adopt in order to optimize their results.<\/li>\n<li>Use planning and operational tools which will allow them to maximize the use of their time, despite daily interruptions.<\/li>\n<li>Use the suggested sales methods and time management techniques.<\/li>\n<li>Set up a routine of efficient sales methods which fits their own particular lifestyle.<\/li>\n<\/ul>\n<h3>CONTENT<\/h3>\n<ul>\n<li>Daily habits and optimal time management.<\/li>\n<li>The characteristics of optimal sales.<\/li>\n<li>One week in your life.<\/li>\n<li>Your ideal week.<\/li>\n<li>Planning tools.<\/li>\n<li>Operational tools.<\/li>\n<li>Your maximization kit.<\/li>\n<li>Sales methods and \u201ctricks of the trade\u201d.<\/li>\n<\/ul>\n<h3>THE METHODOLOGY<\/h3>\n<p>Every training session is customized for each of our clients. The examples, the exercises and the role play will reflect the real life situation of each company with whom we do business. The method of deployment (in the classroom, by video or by internet) are adapted to the actual needs of the company and the participants. All courses are available in modules.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div aria-controls=\"tab-id-2-content\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#tab-id-2\" class=\"tab \"  itemprop=\"headline\" >Customer Development<\/div>\n<div id=\"tab-id-2-content\" class=\"tab_content \" aria-hidden=\"true\">\n<div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<p><strong><span class=\"blue\">Increase the success rate of finding and keeping prospective new clients. <\/span><\/strong><\/p>\n<div class=\"answer_box\">\n<h3>Training Objectives<\/h3>\n<p>At the end of this training workshop, the participants will be able to:<\/p>\n<ul>\n<li>Make more follow-up appointments during their solicitations.<\/li>\n<li>Develop their abilities to make contacts and canvass clients.<\/li>\n<li>Give their prospects the desire to meet with them and to buy.<\/li>\n<li>Deal with the most common objections to sales pitches.<\/li>\n<li>Continually develop business opportunities by using the best practices of customer solicitation.<\/li>\n<li>Act on it.<\/li>\n<\/ul>\n<h3>CONTENT<\/h3>\n<ul>\n<li>The principles of solicitation.<\/li>\n<li>Methods and tools: telephone, email, social meetings and networking.<\/li>\n<li>Planning trimestriel solicitation.<\/li>\n<li>Your differentiating elements: what distinguishes you from others?<\/li>\n<li>That first encounter \u2013 what to say and how to say it.<\/li>\n<li>Capturing the client&#8217;s interest.<\/li>\n<li>. Concluding the call and dealing with objections.<\/li>\n<li>. Acting on it.<\/li>\n<\/ul>\n<h3>THE METHODOLOGY<\/h3>\n<p>Every training session is customized for each of our clients. The examples, the exercises and the role play will reflect the real life situation of each company with whom we do business. The method of deployment (in the classroom, by video or by internet) are adapted to the actual needs of the company and the participants. All courses are available in modules.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div aria-controls=\"tab-id-3-content\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#tab-id-3\" class=\"tab \"  itemprop=\"headline\" >The Sales Consultant Approach<\/div>\n<div id=\"tab-id-3-content\" class=\"tab_content \" aria-hidden=\"true\">\n<div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<p><strong><span class=\"blue\">Teach the participants to gain the confidence of the client and to differentiate themselves from the competition with the help of a sales consultant&#8217;s approach.<\/span><\/strong><\/p>\n<div class=\"answer_box\">\n<h3>Training Objectives<\/h3>\n<p>At the end of this training session, the participants will be able to:<\/p>\n<ul>\n<li>Handle an interview with a client successfully with the result that the product approach transforms into a consultant approach.<\/li>\n<li>Help the client to take into account his particular situation and his own needs in such a way that he will take action and make a decision.<\/li>\n<li>Understand the clues to conclude sales and to respond to conscious and unconscious needs.<\/li>\n<li>Present a recommendation which reflects the needs and particularities of each client.<\/li>\n<li>Anticipate or respond to the principal objections and competing forces which they may meet during the process of the sale.<\/li>\n<li>Finalize the sale without undue pressure on the client.<\/li>\n<li>Create the next step for the client&#8217;s actual commitment.<\/li>\n<\/ul>\n<h3>CONTENT<\/h3>\n<ul>\n<li>Conscious and unconscious needs.<\/li>\n<li>Sociodemographic profiles: age groups and financial flexibility.<\/li>\n<li>Life events.<\/li>\n<\/ul>\n<p>The 5 Step Sales Process : <strong>ADAPT<\/strong><\/p>\n<ol>\n<li>Active greeting<\/li>\n<li>Directing<\/li>\n<li>Analyze (SCAN)<\/li>\n<li>Propose<\/li>\n<li>Turn into sales<\/li>\n<\/ol>\n<h3>THE METHODOLOGY<\/h3>\n<p>Every training session is customized for each of our clients. The examples, the exercises and the role play will reflect the real life situation of each company with whom we do business. The method of deployment (in the classroom, by video or by internet) are adapted to the actual needs of the company and the participants. All courses are available in modules.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div aria-controls=\"tab-id-4-content\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#tab-id-4\" class=\"tab \"  itemprop=\"headline\" >Negotiation and Objections<\/div>\n<div id=\"tab-id-4-content\" class=\"tab_content \" aria-hidden=\"true\">\n<div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<p><strong><span class=\"blue\">Teaching the participants to handle complaints while preserving a good customer relationship.<\/span><\/strong><\/p>\n<div class=\"answer_box\">\n<h3>Training Objectives<\/h3>\n<p>At the end of this training session, the participants will be able to:<\/p>\n<ul>\n<li>React efficiently to any obstacles to a sale.<\/li>\n<li>Obtain negotiating tools throughout the sale process.<\/li>\n<li>Formulate responses to different types of objections.<\/li>\n<li>Sharpen their negotiation tactics.<\/li>\n<li>Preserve the customer relationship during tough negotiations.<\/li>\n<\/ul>\n<h3>CONTENT<\/h3>\n<ul>\n<li>The point of view of the client.<\/li>\n<li>The different types of objections.<\/li>\n<li>The different response techniques to objections.<\/li>\n<li>The 4 pillars of negotiation.<\/li>\n<li>Negotiation tactics.<\/li>\n<li>The SOS technique.<\/li>\n<\/ul>\n<h3>THE METHODOLOGY<\/h3>\n<p>Every training session is customized for each of our clients. The examples, the exercises and the role play reflect the reality of each company with whom we do business. The means of deployment (in a classroom, by video or internet) is adapted to the needs of the company or the participants. All courses are available in modules.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-702","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales of Services to Individuals Training - Groupe Effica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/groupeeffica.com\/en\/sales-of-services-to-individuals-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales of Services to Individuals Training - 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